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👋 Just Me — No Teams, No Call Centres

Personal, Reliable
IT Support
Across London

When you call, I answer. When you need a visit, I show up. I'm a sole IT technician — every job is handled by me, personally, from first call to final fix. No teams, no sub-contractors, no being passed around.

Call Now Get a Free Quote
Same-day response
Direct 1-to-1 service
No fix, no fee guarantee
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One person. One point of contact. One standard of service.  Every job — from first call to final fix — is handled personally by me.

What I Do

Specialist IT Services

From complex security needs to getting your games console online — I cover it all with the same personal, hands-on approach.

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Security & Regulatory Compliance

Practical, easy-to-understand support to help protect your data and meet compliance requirements without unnecessary complexity.

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Network Setup & Wi-Fi Optimisation

Secure, high-performance home and small business network installations and troubleshooting for reliable coverage everywhere.

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Games Console Troubleshooting

Connection issues, setup problems, lag or account configuration — I'll get you back to gaming quickly with minimal disruption.

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Home & Small Business IT Support

Device setup, slow computers, printer problems, email issues, backups, cybersecurity basics and ongoing technical support.

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Microsoft 365 Setup & Support

Email, Teams, OneDrive and Office apps — properly configured for your workflow, with migration help if you're switching providers.

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Remote & On-site Support

I offer both secure remote sessions and on-site visits across London — whatever works best for you and your situation.

The NestTech Difference

Why Choose a One-Person IT Service?

Working with a sole technician isn't a compromise — it's a deliberate choice that many clients prefer.

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Dedicated 1-to-1 Support

You deal with me directly — every call, every visit. No rotating technicians, no being passed around.

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Personal Accountability

I own every issue from start to finish. Your problem doesn't fall through the cracks of a ticket system.

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Honest Advice

No upselling, no unnecessary contracts. I'll tell you exactly what you need — and what you don't.

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Fast, Flexible Response

Same-day response for urgent issues. Remote or on-site — I work around your schedule.

"As a sole technician, my reputation matters. Every job is handled with care, professionalism and attention to detail — because your trust is my business." — NestTech Support
Transparent Pricing

Simple, Honest Packages

No hidden fees. No hourly surprises. Prices are indicative — I'm happy to quote for your specific situation.

Starter
Quick Fix
From £60
Per session, remote or on-site
  • Single device or issue
  • Remote session available
  • Password & account resets
  • Basic virus/malware removal
  • Printer & peripheral setup
Get in Touch
Most Popular
Home Office
From £120
Full on-site visit, up to 3 hours
  • Multiple devices or issues
  • Network & Wi-Fi optimisation
  • Microsoft 365 setup
  • Backup configuration
  • Security health check
  • Follow-up remote support
Book This Package
Business
Small Business
From £200
On-site, full day or by arrangement
  • Full IT audit & report
  • Multi-device setup & config
  • Staff email & M365 setup
  • Compliance & security review
  • Ongoing support retainer option
Discuss Your Needs

Need something different?

Every situation is unique. Get in touch for a free, no-obligation quote tailored to exactly what you need.

Request a Custom Quote

All prices are indicative and may vary depending on complexity, travel, and time required. A fixed quote will always be provided before any work begins.

Client Reviews

What Clients Say

Real results for real people across London.

★★★★★

Sorted out our office Wi-Fi that had been playing up for months. Explained everything clearly and gave us some great tips for keeping things running. Would highly recommend for any small business IT issues.

S
Sarah M.
Small Business Owner, Hackney
★★★★★

Got my PS5 connected and working properly after weeks of connection drops. Quick to respond, came out the same day and fixed it in under an hour. Great value and a genuinely nice person to deal with.

J
James T.
Home User, Islington
★★★★★

Helped us migrate to Microsoft 365 and set up proper backups for our consultancy. Very knowledgeable about compliance requirements too. It's reassuring to have one person who knows our setup inside out.

R
Rachel K.
Director, Management Consultancy
NestTech Support technician
It's Just Me — And That's the Point

Hi, I'm the person who will actually fix your IT

NestTech Support is a one-person business — and that's entirely intentional. When you get in touch, you're talking to me. When I come to your home or office, that's me too. There's no team behind me, no junior being dispatched, and no ticket that gets lost in a queue.

This means you get the same dedicated technician every single time — someone who remembers your setup, understands your needs, and takes personal responsibility for getting things right. It's the kind of consistency that's genuinely hard to find from a larger company.

I work with home users, home office setups and small businesses across London who value trust and consistency over corporate scale. Based at 124 City Road, EC1V 2NX — covering all London boroughs.

500+
Jobs completed
5★
Average rating
Same
Day response
Service Area
All London Boroughs
Hours
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Response Time
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Base Location
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FAQ

Common Questions

Can't find your answer? Just get in touch.

For urgent issues I aim to respond the same day. For non-urgent work I'm usually available within 24–48 hours. Remote support can often be arranged on the same day or even within hours.
I provide a free quote before any work begins. There's no call-out fee for remote support. For on-site visits I'll agree a fixed price with you upfront so there are no surprises.
Yes — I support both Windows and macOS devices, as well as iOS and Android phones and tablets. Mixed environments are no problem.
I cover all London boroughs for on-site visits. If you're just outside the M25, get in touch — I may still be able to help, especially for larger jobs.
Absolutely. I use professional, encrypted remote access tools. You can see everything I'm doing on your screen at all times, and you can end the session instantly. I'll never access your device without your explicit permission.
Yes — for small businesses who want regular, reliable IT support without the cost of a full-time IT person, I offer flexible monthly support arrangements. Get in touch to discuss what would work for you.
Get in Touch

Let's Fix It Together

Describe your issue and I'll get back to you fast — usually within a few hours.

Prefer to talk?

Sometimes the quickest route is a quick call. I'm friendly, I don't use jargon, and I'll give you an honest assessment straight away.

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